NEW DELHI: OYO Rooms has appointedDinesh R as its chief human resources officer. Prior to this appointment, he was head of compensation & benefits in APAC region for the Coca Cola Company.
"We are thrilled to welcome Dinesh to OYO Rooms. We are at the cusp of significant transformation, having witnessed tremendous growth in the past year on bothbusiness and employee front," said Ritesh Agarwal, founder & CEO of OYO Rooms.
"From a single-city office in Gurgaon, today we are present across more than 15 cities through our offices and 165 cities through our partner-properties."
Currently, OYO Rooms operates in over 165 Indian cities through more than 4500 hotels offerings 45,000 rooms.
Dinesh R has also worked with companies like Bharti Airtel, Hewitt Associates and ITC Limited.
In an interview with ET Now, Ajoyendra Mukherjee, EVP & Head - Global HR, TCS, sheds light on the likely future course for the IT services behemoth. Excerpts:
ET Now: You said in the press conference that the number of fresh hirees in FY17 would be less. Is that because of new technology, or is is that because you expect attrition to come down dramatically?
Ajoyendra Mukherjee: Our gross addition next year will be less than what we did this year. We have already announced we have given offers to 45,000 trainees to come and join us. Going by past statistics, we expect 32,000 of them to actually join us. As for the remaining hiring, we will calibrate it as we go forward.
There are two reasons why we say the gross number will be less. One, there will be a lot of automation. We are at an inflection point where automation and produtivity improvement are actually playing out and showing tangible results.
Secondly, coming to attrition numbers, our LTM is down for two consecutive quarters. But in terms of quarterly attrition, this Q4 is 60-70 bps compared to last year's Q4. So, the direction is absolutely right. So, the hiring that we do to take care of attrition will also come down.
We think that these two factors will play a considerable role. As a result, we need not hire the same number that we were hiring earlier. Technology, of course, is also going to come into the scenario in a big way.
Ajoyendra Mukherjee: In the last five years, the incremental revenue — the productivity or the revenue per person — has been pretty high compared to overall revenue per person. As we are getting into new technology and getting new deals in newer areas, the revenue per person is expected to be higher.
Ajoyendra Mukherjee: I think we will continue to be operating at the level where we are at this point. As you grow, the scale comes in and you start deriving the advantage of that scale. If we talk of percentage, it does not make much sense beyond a certain point. That is because the people who are not on customer projects are not being utilised in the conventional sense.
The capacity to execute our internal projects and the investments that we make would drive the utilisation rate going forward. We are pretty confident of maintaining our current utilisation levels. The one we have in place now is a pretty efficient and optimised kind of a system. We will look to maintain that rigour going forward from here.
ET Now: Around mid-FY16, you had said that TCS was committed to training. You have trained nearly one-third of your work force. 66% of them still need to be trained. Are you working on that?
Ajoyendra Mukherjee: Yes, we continue to train our people on digital technology.
Ajoyendra Mukherjee: We don't have a target. See, digital is eventually going to be all pervasive. It is something all in the industry will use. Everywhere digital is going to come in. So, our goal is that everybody should have digital knowledge.
Our advantage is that the fresh people who are coming in from colleges and joining us are the ones who are the natives of the digital world. They already have that knowledge. But we do have to train them on some of the newer technologies.
Those technologies are for providing solutions to our customer problems. Those trainings will continue. The focus on getting everybody trained on this platform is absolutely there.
